Refund & Digital Delivery Policy
Applies to digital products sold via the RuffNeck store
Delivery
- Prices are in Nigerian Naira (₦)
- Payment via Flutterwave
- Successful payment: instant download and/or email delivery when configured
If payment succeeds but you did not receive the file
Message WhatsApp +234 803 380 7856 or email ruffneckhassan@gmail.com with your payment reference. We will send a replacement link for verified payments.
Refunds
Because products are digital, refunds are generally not available after download. We will replace access for confirmed technical or payment verification issues.
Response target: within 24 hours on business days (WAT).
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